Q. Can I send my luggage?
It can be sent by Delivery services of Yamato Transport. You can send it to the buddy in advance and keep it.
Q. I have an allergy …
If you let us know two days in advance, you can change the menu. We will also pay attention to seasonings etc., please do not hesitate to tell us.
Q. I am going by train and bus. Can I walk from the nearest bus stop?
It is a 15-minute walk from the nearest bus stop “Sahara Lake entrance”. I have been to pick you up by car.
Q. Is it possible to bring alcohol and others?
It is ok to your room. However, I am asking that it is within the range of common sense. There is a vending machine for drinks.
Q. Can you stay with pets?
Unfortunately, we can not stay with pets.
Q. I am traveling alone, can I stay?
Even one person can stay safely. A single room will be 2,160 yen plus per night.
Q. Can I use a credit card?
Cards can not be used. There is ATM in Seven Eleven, 5 minutes by car.
Q. What time can I use the bath?
You can use it until 11 o’clock in the evening and from 6 o’clock in the morning.
Q. Do you enter a mobile phone?
DoCoMo, AU, Soft Bank Any one can be used.